We ask you that you read carefully our privacy policy in order to know the advantages, possibilities and resources available at the TAM Site, as well as the terms and conditions in which your personal information will be used. This policy may be updated at any time by TA. Thus, always check eventual changes that may have taken place, keeping up to date with the new procedures adopted. And, if you do not agree with any one change, remember that you can change your profile at any time.

1. Privacy

TAM's site was developed aiming at assuring your privacy on line is respected and your personal information is duly protected. Know below the measures that we have taken to protect the personnel information that our visitors may share with us, as well as the ways of using this information and with whom this information can be shared. Other important information on the terms and conditions of use of this Site are available on page Terms of Use.

2. Information collected - purpose, updating or change in profile and usage

Through this site, TAM seeks to create one more communication channel with you, with the possibility of knowing you better and be able to render services and information that meet your needs, expectations and preferences. When you fill out the registration form, you will notice that some information is mandatory for your registration. Other information is important so that TAM can identify you better. Therefore, the more information is shared with TAM, the best will be the chance for our relationship to succeed..

With your registration, you will have access to several resources available at this Site, some of which, on-line purchase of tickets, are restricted to registered clients.

Your information will be stored in a Safe Server and may only be accessed through a personal password, which will be chosen by you at the time of your registration. Do not disclose your password to third parties under any circumstance.

You can update, add or even exclude, at any time, any information that has been shared with us. To do that, just update your information.

Your personal data may be shared with TAM's partners and allies, especially those that are part of the "Fidelidade TAM". Unless you specify so in your registration, your information may also be disclosed to TAM's business partners.

TAM may use your e-mail to send mail, promotional and institutional material, as well as confirm or cancel reservations. If you do not wish to receive e-mails from TAM or from our partners and allies, update your Registration.

3. Links to other Web Sites

TAM Web Site may have links or frames from other sites, which may or may not be our partners and allies. These links and frames are made available by seeking, only, to provide one more benefit to the clients. It is worth highlighting that the inclusion of these links and frames does not mean that TAM is aware of, agrees or is responsible for them or for their respective contents. Therefore, TAM cannot be held responsible for eventual losses or damages as a result of the use of the referred to links or frames.

4. False E-mails

From time to time, false e-mails circulate the Internet in the name of TAM. These messages are not sent by TAM. TAM does not send e-emails with the request of confidential data from clients, nor does it request any deposits in current account. If you have received a message requesting confidential information or with instructions to deposit any sum in a current account, ignore.

A few clues to warrant safety and privacy of your information.

- Be careful accessing TAM's site through links contained in e-mails; the address that should appear on the browser should always be started with www.tam.com.br

- Watch out for SPAM e-mails These e-mails seem to come from a safe source or from a friend's e-mail but are actually developed so that you download a virus or so as it can be routed to a fraudulent site and disclose confidential information.Do not answer e-mails requesting personal information. Suspect any e-mail coming from companies or people who ask you for passwords, identity numbers or other high sensitivity information. L[1]C

- Only open e-mail that come from known sources. Be especially careful when you open e-mails with files attached.

- Even friends can accidentally send you an e-mail containing a virus.

If you have questions, get in touch with TAM.

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